Resident App and Experience
Next-Level Resident Experience
Overview
What is the Resident App?
The SmartRent Resident App puts control, comfort and convenience in the palms of your residents' hands. With just a tap residents can lock and unlock their front door, adjust their thermostat, enter service requests, automate device schedules and more.
Give your residents the ultimate smart living experience
Boosting resident satisfaction and site team efficiency has never been easier.
Control of smart devices
Residents can control smart locks, thermostats, lights and more with unique automations and schedules that fit their lives.
Access codes for visitors
No matter where they are, residents can let in friends, family, service providers or delivery drivers— giving residents more control and your site teams fewer interruptions.
Submit service requests
Residents can submit, view and track their service requests with a direct line to communicate with your site team, all in one place.
Easy resident communication
Residents receive your custom community broadcasts. They stay informed while you build rapport and boost renewals.
Effortless from move-in day
Set residents up for smart living on their very first day.
Easy download and onboarding
Available in the App Store and Google Play, the SmartRent Resident App takes residents on a customized app tour so they can start using it immediately.
Fully customizable dashboard
Residents can add and organize custom widgets so they can quickly find their favorite features.
24/7 Resident Support
Rely on SmartRent’s Support Team day or night to answer questions and help troubleshoot issues.
Tailor the best smart configuration for your community
The SmartRent Resident App can control of dozens of compatible smart locks, thermostats, lights and other types of smart-living hardware.
Everyone benefits from Smart
Meet occupancy goals
Attract more residents to your tech-forward community.
Maximize staff efficiency
Free up your site team’s time by giving residents the ability to troubleshoot issues and easily submit service requests.
Increase resident satisfaction
Deliver a rental experience your residents won’t want to leave.
We haven’t had anybody coming down to the office saying they need an extra key—they can just be let in by the people who live there, from wherever they are. Residents love being able to either set a thermostat schedule or adjust it from the app, and if they forget to shut off the heat or AC, they can still control it from their smartphones once they leave.”
Antonette Patterson,
Sr. Regional Manager
Greystar Properties
The SmartRent Resident App's top features
Easy smart device control, all in one place
Private guest access codes for home and community
Energy-saving thermostat schedules that help lower cost of living
Direct service requests and community broadcasts
Custom device automations that match residents’ lifestyles
In-app troubleshooting and 24/7 support
Harmonious integrations for uninterrupted workflows
Our solutions integrate with the most popular PMS and CRM systems. No need to master another software platform—stick with what your staff already knows.
Frequently Asked Questions
Resource Library
Case Studies
Learn how our most successful customers solved their communities’ challenges using SmartRent solutions.
White Papers
In-depth research and analyses of the most current and innovative tech in the rental space.
Blog
Read up on the latest trends and best practices in property operations in the multifamily industry.